FAQs

You can shop directly on our website, browse our collections, and add your favorite pieces to the cart. Once ready, proceed to checkout to complete your purchase securely.

Yes! Blufrost specializes in custom designs. Contact us to schedule a consultation or book an appointment and our team will help bring your vision to life.

We accept major cards, bank transfers, and Paystack/Flutterwave payments for a seamless and secure checkout experience.

Yes, we provide premium delivery options, including door step delivery.Standard delivery is also available nationwide and worldwide

The Premium Package is available for premium clients with a purchase of one million Naira and above which includes an Exclusive Prado Pickup / delivery, a Blufrost gift card, and a free Ivre eye wear.

To keep your pieces looking their best, avoid harsh chemicals, store them in a safe place, and clean gently with a soft cloth. For detailed care instructions, each purchase comes with a guide.

Yes you can resell your preowned jewelry back to Blufrost as long as it was purchased from us with complete documents. We evaluate pieces based on quality, condition, and market value.

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

You can reach us via email, phone, or through our social media channels. Our customer care team is ready to assist you promptly.